Privacy Policy

A legal disclaimer

Zoe Student Transport makes every effort to provide safe, reliable, and timely transportation.
While we maintain commercial insurance and follow provincial safety requirements, we are not liable for delays caused by weather, road conditions, or circumstances beyond our control.
Parents/guardians are responsible for ensuring children are ready for pickup and for providing accurate emergency contact information.
Participation in services implies acceptance of these terms and acknowledgment that some risks are inherent in travel.
Overnight trips or extended travel may require additional waivers and permissions from parents/guardians.
Zoe Student Transport reserves the right to refuse service if safety rules are not followed.

Privacy Policy

Zoe Student Transport values the privacy and safety of every student and family we serve. This policy explains how we collect, use, and protect information.

Information We Collect

Student and parent/guardian contact details (name, phone, email).
Pickup and drop-off locations.
Emergency contact information.
Billing and payment information (if applicable).

How We Use Information

To schedule and provide transportation services.
To communicate with schools, parents, and guardians about rides.
For safety purposes, including emergency response.
To meet legal and regulatory requirements.

Sharing of Information

We do not sell or share personal information with third parties. Information may be shared only with:

School administrators, as required to provide transportation.
Emergency services in case of safety concerns.
Insurance providers or regulators if legally required.

Data Protection

Records are stored securely and only accessible to authorized staff.
Paper files are locked; electronic records are password-protected.
Information is kept only as long as necessary for service and legal compliance.

Parent and Student Rights

You may request to review, update, or correct personal information.
You may request removal of personal information, subject to legal obligations.

Contact: For privacy concerns, contact Zoe Student Transport.